bet7's Privacy Policy
bet7 treats the protection of your personal information as its highest priority. This policy clearly explains how your information is collected, used, and kept secure.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the bet7 platform. When you use our website, create an account, or use our services, you agree to the terms of this Policy. bet7 believes your right over your own information is absolute — which is why we always operate with full transparency.
This Policy may be updated from time to time. Any changes will be published on this page. We recommend you review this page regularly. This Policy is written in English and has been prepared specifically for users in Bangladesh.
If you have any questions about this Policy, please contact us at: [email protected]
What Information We Collect
bet7 only collects information that is necessary to provide our services. The different types of information are described below:
Identity Information
Information you provide when registering an account includes:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Permanent and current address
Financial Information
For processing transactions, we collect:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amounts and timestamps
We do not store any full card numbers or banking PINs. All financial information is secured with SSL encryption.
Technical & Usage Information
To improve your service experience, we automatically collect:
- IP address and device type
- Browser information and operating system
- Time spent on site and browsing patterns
- Cookie and session data
- Referral source and landing page information
Gaming Activity Information
Information related to your gaming activity includes:
- Names and duration of games played
- Bet amounts and outcomes
- Bonus usage history
- Login and logout records
This information is used for responsible gaming monitoring and is never sold to any third party.
How Your Information Is Used
bet7 uses collected information for specific and legitimate purposes. Each purpose is explained in detail below:
Service Delivery & Operations
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Providing bonuses and promotions
- Providing customer support
Security & Fraud Prevention
- Detecting unauthorized access to accounts
- Preventing money laundering and fraud
- Detecting the creation of multiple accounts
- Verifying age — this platform is for users aged 21 and above only
Service Improvement
- Testing and improving website performance
- Planning new games and features
- Analyzing user experience
- Resolving technical issues
Communication & Information
- Sending important account notifications
- Providing transaction confirmations
- Sending security alerts
- Sending promotional communications with your consent
You can stop promotional communications at any time — simply send an email to [email protected].
Sharing Information with Third Parties
bet7 does not sell your personal information or share it with third parties for advertising purposes. However, in certain situations, some information may be shared:
Service Provider Partners
Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer services for payment processing. These partnerships operate under strict confidentiality agreements. Game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, Microgaming, etc.) receive only technical game session data — not your identity or financial information.
Legal Obligations
We may be required to share information in response to applicable laws in Bangladesh, court orders, or valid requests from government authorities. In such situations, we will always share only the minimum information necessary.
Business Succession
In the event of a company merger, acquisition, or asset transfer, user information may also be transferred. In such cases, the new entity will be bound to follow the same privacy standards, and you will be notified in advance.
Important: bet7 never sells or transfers your information to advertising networks, data brokers, or unrelated third parties.
Cookies & Tracking Technologies
Cookies are small text files stored in your browser. bet7 uses cookies to provide a smooth service experience.
Essential Cookies
These cookies are essential for the core functions of the website — maintaining login sessions, security verification, and saving language settings. They cannot be disabled, as the site cannot function properly without them.
Functional Cookies
These cookies are used to remember your preferences and settings, such as display preferences or information from previous sessions. They improve your overall browsing experience.
Analytics Cookies
Analytics cookies are used to understand which parts of the site are used most and to improve our service quality. This information is analyzed in aggregate — no personally identifiable information is used.
Cookie Controls
You can delete cookies or block new ones at any time from your browser settings. Please note that disabling essential cookies may cause some services to not work properly.
How Your Information Is Protected
bet7 uses industry-standard technology to protect your information. The key aspects of our security framework are described below:
Encryption
SSL/TLS encryption is used for all data transfers. Stored sensitive information is kept secure using high-grade encryption algorithms.
Access Control
Only authorized personnel can access your information. Every access is logged and regularly audited.
Secure Servers
Our servers are located in secure data centers and are subject to regular security updates and monitoring.
Regular Audits
Our security systems are regularly tested by third-party experts to ensure the highest protection standards are maintained.
In the event of any security breach, bet7 will notify affected users as quickly as possible and take the necessary steps.
Data Retention Period
Account-Related Information
All identity and financial information is retained while your account remains active. Even after account closure, some information may be kept for a specified period to meet legal obligations.
Transaction Records
Financial transaction data is retained for a defined period in accordance with legal and regulatory requirements. This information may also be needed for dispute resolution and audits.
Technical Logs
IP logs and session data are generally retained for a short period. However, this period may be extended if required for a security investigation.
Account Deletion Requests
You may request the deletion of your account and associated information. Submit this request by emailing [email protected]. However, some information may not be fully deletable due to legal obligations.
Your Rights & Controls
bet7 believes you should have full control over your own information. Your rights are outlined below:
Right to Access
You have the right to know what information we hold about you. You can log in to your account to view your profile and transaction history.
Right to Correction
You have the right to correct any inaccuracies in your personal information. Corrections can be made directly from account settings or by contacting us at [email protected].
Right to Deletion
In certain circumstances, you may request the deletion of your information. Where no legal or regulatory obligation applies, bet7 will fulfill the request within a reasonable time.
Right to Opt Out of Promotional Communications
You can stop receiving promotional emails or messages at any time. Simply send an email to [email protected] with "Unsubscribe" in the subject. Important account notifications cannot be turned off.
Right to Data Portability
You may request your information in a common format. Submit a written request to [email protected] and we will provide the information within a reasonable time.
Protection of Minors
bet7 is an adult platform. This site and its services are for users aged 21 and above only. We never knowingly collect information from anyone under 21.
Age is verified at the time of account creation. If a person is found to be under 21, their account will be closed immediately and all associated information will be deleted.
If you suspect a minor is using this platform, please notify us at [email protected].
International Data Transfers
bet7's servers and infrastructure may be located in various countries. As a result, your information may be processed outside of Bangladesh. However, regardless of where the data is processed, protection is ensured in accordance with the standards of this Privacy Policy.
For international data transfers, we ensure that the receiving party follows appropriate security measures and that no compromise is made on the protection of your information.
Changes & Updates to This Policy
bet7 may update this privacy policy from time to time. The policy may be revised to keep pace with changes in technology, services, or law.
For significant changes, we will send a notification to your registered email. For minor or administrative changes, only this page will be updated.
If you continue to use the site after any changes, you will be considered to have agreed to the new policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions or concerns about this privacy policy, please contact our support team. We provide assistance in both Bengali and English.
Live Chat
Instant support is available via live chat 24/7. Contact us on live chat for any privacy-related questions.
Log InEmail Support
Email us for privacy-related requests and complaints. Our team is available 24/7 to respond to your emails.